FAQ

We have a full video tutorial on how to adjust and configure your holster here.

Kydex Holster

Maintaining your Clinger Kydex shell is simple and straightforward. Follow these steps to keep your holster in excellent condition:

1. Prepare Your Cleaning Solution:

• Use mild soap or detergent mixed with water to create a gentle cleaning solution.

2. Clean the Holster:

• Dip a soft cloth or sponge into the cleaning solution and gently wipe down the Kydex shell.

3. Rinse:

• Rinse the shell thoroughly with clean water to remove any soap residue.

4. Dry:

• Use a soft, dry cloth to wipe away excess moisture. Allow the holster to air dry completely.

These steps can be used for your screws and clips as well. You will need to dry all metal well to prevent rust. Note:  For optimal performance and security, we recommend applying Loctite to your screws once they are adjusted to your preferred settings. This will help prevent the screws from loosening over time, ensuring that your holster remains securely in place during use.

                Comfort Cling & Mag Pouch

Maintaining your Clinger Comfort Cling  & Mag Pouch is simple and straightforward. Follow these steps to keep your holster in excellent condition:

1. Prepare Your Cleaning Solution:

• Use mild soap or detergent mixed with water to create a gentle cleaning solution.

2. Clean the Holster:

• Dip a soft cloth or sponge into the cleaning solution and gently wipe down the Kydex shell.

3. Rinse:

• Rinse the shell thoroughly with clean water to remove any soap residue.

4. Dry:

• Use a soft, dry cloth to wipe away excess moisture. Allow the holster to air dry completely.

Note: If your Comfort Cling or Mag Pouch has lost its "sticky" grip, you can easily restore it by applying a small amount of rubbing alcohol to the outer surface. This simple step will help rejuvenate the adhesive properties, ensuring your gear remains securely in place.

Regular maintenance will keep your equipment functioning at its best.

Clinger Cushion

The Clinger Cushion is machine washable, allowing for easy cleaning and maintenance. Simply follow your washing machine's standard settings for fabric care to keep the cushion in optimal condition.

Shipping

• Shipping lead time varies on holsters and accessories
  • Comfort Cling Holsters and Clinger Cushions lead time is currently 1-2 business days.
  • Kydex Holster lead time is currently 2-5 business days
  • Concealed Carry Purse and Kore belts lead time varies depending on inventory, 1-10 business days.

If your order is delayed beyond our standard lead time, we will send you an email with an explanation for the delay and an estimated time of arrival (ETA) for your package.

Risk-Free Guarantee

• When you purchase a Clinger Holster, you can rest assured that you are making a risk-free investment. We offer a 14-day return policy, allowing you to return the holster for a refund (minus shipping costs) if you are not completely satisfied with your purchase.
  • Note: Large Orders (over $200) will have a 15% restock fee.

As a premium holster brand, we are committed to providing you with a premium experience. Your satisfaction is our top priority.

Returns

• To initiate a return, please follow these steps:
  • Prepare Your Return:
    • Include a brief note explaining the reason for the return.
    • If possible, include your order number in the note for efficient processing.
  • Mail Your Return:
    • Send the item along with the note to the following address:

Clinger Holsters

2719 Bryan Road

Van Buren, AR 72956

• We want you to be happy with your purchase. Here’s our return policy:
  • Refund Processing: Refunds will be issued once we receive and inspect the returned item.
  • Non-Refundable Items: We cannot offer refunds on items that have been damaged or altered in any way. Please ensure items are returned in their original condition and packaging.
• If you have any questions or need further assistance, please contact our customer service team.Thank you for your understanding and for shopping with us!

Kydex Shells-Lifetime Warranty

• Our Kydex holsters are covered by a true Lifetime Warranty, which protects against any manufacturing defects under normal use conditions. This warranty ensures that your holster will be repaired or replaced if it ever breaks due to a manufacturing issue.
  • Please note that this warranty does not cover clips and screws. However, our clips are designed to withstand years of normal use, ensuring long-lasting performance.

Comfort Cling Holsters and Mag Pouch– 1 Year Warranty

• Our warranty covers your holster against normal wear and tear, ensuring its functionality remains intact over time. Specifically, this warranty includes protection against functional defects. For example, if your pistol causes a hole to form in the holster, we will repair or replace it under the warranty.
  • Please note that this warranty does not cover cosmetic issues, such as frayed threads, that do not affect the performance of the holster.

Wholesaler Warranty-Concealed Carry Purses, Belly bands, and Kore Belts

Jesse James Concealed Carry Purses and Belly Bands

• Stated by the wholesaler: If product has issues such as a broken zipper/hardware/stitching:
  • Full refund on products less than 6 months from purchase date.
  • 50% refund on products 6-12 months from purchase date.
  • No refund on products over 12 months from purchase date.
• If your Jessie & James product was purchased from a third-party retailer, please contact the retailer first for information on their warranty policy. Please contact us next if further assistance is needed.

Kore Belts

• Stated by the wholesaler: Kore belts offer an One Year Warranty
  • That means if your item malfunctions under normal use within the first twelve (12) months of your purchase – we’ll replace it with the same item free of charge. What's "normal use"? Generally acceptable, or common usage of the particular item.
    • Note: We do not replace items for cosmetic issues, such as scratched buckles, fraying nylon, torn, scuffed or scratched leather, or items that are damaged by gear. Proof of purchase is required.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept payments through PayPal for your convenience.

For the best assistance, please reach out to our customer service team via email at CS@ClingerHolsters.com or by phone at 479-222-0120.

We are here to help and look forward to assisting you.

For information regarding dealer or volume pricing, please contact us at CS@ClingerHolsters.com.

We look forward to discussing how we can meet your needs.

Our holsters do not support aftermarket modifications. Any alterations made to the holster may void its warranty. To ensure the continued performance and coverage of your holster, please refrain from making modifications.

To request a specific gun model, please email us at CS@ClingerHolsters.com. All requests are compiled into a list for consideration in future releases.

• Shipping lead time varies on holsters and accessories
  • Comfort Cling Holsters and Clinger Cushions lead time is currently 1-2 business days.
  • Kydex Holster lead time is currently 2-5 business days
  • Concealed Carry Purse and Kore belts lead time varies depending on inventory, 1-10 business days.